Your Guide to Government Contacts & Responsibilities

Our office is always here with open doors, ready to support you in any way we can. Over the years, I’ve worked hard to build strong relationships with our provincial and federal representatives so that we’re always in touch with the right resources to address your needs.

Whether it’s a municipal issue or something that requires collaboration across levels of government, my team and I are here to help connect you with the right people and services. If you ever have questions or need assistance, please don’t hesitate to reach out—I’m always here to help! Together, we can make sure our community continues to thrive.

Councillor Tim Tierney

Email: tim.tierney@ottawa.ca
Phone: 613-580-2481
Address: 110 Laurier Ave. West, Ottawa, ON K1P 1J1

The City of Ottawa plays a key role in ensuring the community runs smoothly by providing essential services that support daily life. From keeping neighbourhoods safe and connected to maintaining public spaces and infrastructure, the city focuses on creating a clean, accessible, and well-functioning environment. It also works in partnership with separate municipal bodies to address health, library services, and utilities, ensuring residents have access to the resources they need.

211Ontario.ca

A helpline to connect people to social services, programs, and community support.
Call: 211 (Toll-Free: 1-877-330-321)
Email: gethelp@211ontario.ca

City of Ottawa

A helpline for reporting issues.
Website: ottawa.ca/en
Email: 311@ottawa.ca
Phone: 3-1-1 (within Ottawa)
Phone: 613-580-2400 (Toll-Free: 1-866-261-9799)

The provincial government plays a crucial role in shaping the everyday lives and long-term opportunities of residents. Its efforts are focused on enhancing healthcare, education, social programs, and promoting fairness and safety. By addressing these key areas, the province lays the foundation for a thriving, well-supported population.

The Honourable Lucille Collard serves as your Member of Provincial Parliament (MPP), representing your interests at the Ontario legislature.

Hon. Lucille Collard, MPP

Member of Provincial Parliament for Ottawa-Vanier
Phone: 613-744-4484
Email: LCollard.mpp.co@liberal.ola.org

The federal government plays a vital role in managing national programs and services that impact Canadians across the country. From providing financial support and social benefits to overseeing international travel, immigration, and national security, its responsibilities are far-reaching. The federal government ensures stability through services like income tax collection, border management, and mortgages, while also addressing broader needs such as Indigenous services and military operations, shaping the framework for a connected and secure Canada.

The Honourable Mona Fortier, Member of Parliament, represents your interests in Ottawa and works to ensure federal programs and services meet the needs of the community.

Hon. Mona Fortier, MP

Member of Parliament for Ottawa-Vanier
Phone: 613-998-1860
Email: mona.fortier@parl.gc.ca

The National Capital Commission (NCC) is dedicated to preserving and enhancing the unique character of Canada’s capital region. It manages and maintains key recreational and natural spaces, ensuring they remain accessible and enjoyable for everyone. From scenic pathways and parkways to public amenities like boat ramps, the NCC plays a crucial role in shaping the region’s landscape and fostering a connection to its natural and cultural heritage.

National Capital Commission (NCC)

Website: ncc-ccn.gc.ca/contact-us
Phone: 613-239-5000
Toll-Free: 1-800-465-1867
Email: info@ncc-ccn.ca

You can visit their website for more details on services, inquiries, and how to get in touch.

The education system in the region is supported by four school boards, each providing a wide range of programs and services to meet the diverse needs of students and families. These boards oversee public and Catholic schools in both English and French, ensuring quality education for all. They play a vital role in shaping the learning environment, promoting student success, and fostering a sense of community through inclusive education and support.